Right of withdrawal
If the 14-day warranty has not yet been exceeded, you can return the product to us undamaged in the original packaging. Shipping costs will not be refunded. To get the return label, log into your customer account with your access data and apply for the return of the desired product there.
Special dimensions and custom-made products are excluded from return!
The shipping for the return of forwarding items is borne by the buyer.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to Metallbude SK GmbH (Grünstraße 38, 32756 Detmold, Germany) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. For goods that, due to their nature, cannot be returned normally by post, these are around EUR 120. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Different return costs regulation for Germany
We bear the direct costs of returning the goods if the return is within Germany. Excluded from this are forwarding items.