You have the right to cancel the purchase contract within 14 days without giving any reasons. The cancellation period is 14 days from the day of the conclusion of the contract. Custom sizes are generally excluded from return.

As long as the 14-day warranty has not yet expired, you can return the product undamaged in its original packaging without giving any reasons. To receive the return label, log in with your credentials to your customer account and request the return for the desired product there.

For items shipped with DHL or GLS, we will retain return shipping costs of 5 euros from your order value refund, which corresponds to the shipping costs you incurred when ordering. For freight items the return costs mustbe calculated individually.

Consequences of Cancellation

If you revoke the contract, we will refund you all payments we have received from you – excluding shipping costs – without delay and at the latest within 14 days from the day we receive the notification of the revocation of your contract. For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed upon with you; in no case will you be charged fees for this refund.

We can refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to Metallbude SK GmbH (Sylbeckestraße 20, 32756 Detmold, Germany) without delay and in any case no later than 14 days from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the 14-day period has expired.